Product Information Manager

The Cognito Product Information Manager is responsible for the efficient creation, management and distribution of company product and specification data used internally and to support the marketing and sales efforts of our valued resellers and channel partners. As an integral part of the product development team, this role works closely with Engineering, Marketing and Sales and other in-house content creators to ensure that product information is accurate, complete and effective. This role is also responsible for the maintenance and protection of product data integrity, as well as collateral updates to internal and external channel partners.

The Product Information Manager works closely with technical, product management, and marketing communications staff across the company, so strong communication and task coordination skills are essential. The successful candidate will be a confident, goal-driven self-starter with an obsession for data quality, an intuitive understanding of systems and workflows, and a strong attention to detail.

 

Core Responsibilities

  • Product Information Plan: Collaborate with leadership and key stakeholders to develop the vision for product information management.
  • Problem Solving: Leverage knowledge of data, systems and workflows to develop data-driven solutions to business needs.
  • Data Workflow Support: Provide guidance, coordination and hands-on assistance to data contributors across departments.
  • PIM Team Manager: Provide day-to-day management of Data Management Specialists.
  • PDS Management: Manage the creation, updating, dissemination and integrity of the Product Data Sheet master files.
  • ERP Data Management: Oversee and conduct the maintenance and updates to the master product data files residing within the company Enterprise Resource Planning system.
  • Load Sheet Management: Manage all edits and updates to the master Product Load Sheets and facilitate notification of changes and the redistribution of updates to channel partners.
  • Catalog Structure Management: Partner with Product Management to maintain and enhance website navigation and catalog structure to ensure products are logically organized and easily found.
  • Technical Writing Product Descriptions: Work with contributor sources to designate product names, and to collect content for writing product description variants and collateral product information.
  • System Access: Manage the data chain of custody by regulating user access to systems, add and revoke access and permissions.
  • Data Management: Perform data-related activities such as auditing, editing, reviewing, approving, organizing, structuring, defining, loading and coordinating distribution across departments.
  • Merge Data and Content: Liaise with in-house and contract copywriters, graphic and/or multimedia specialists in the creation of marketing descriptions, images, video and other unstructured content used on the website and social media.
  • Data Standards: Create and maintain standards for website data and related processes.

 

Qualifications

  • Bachelor's degree in information systems, computer science, economics, mathematics/statistics, or equivalent experience/training in a similar technical or data-intensive field.
  • At least 2 years of experience in a data management role.
  • Hands-on experience utilizing terrestrial or cloud-based data repositories.
  • Fluency in MS Excel spreadsheet formulas and data report design.
  • Experience defining, correlating and optimally structuring vehicle attribute and fitment data.
  • Intermediate knowledge of ERP data management, e.g. Epicor, SAP, Oracle; familiarity with HTML, search engine optimization (SEO).
  • Experience optimizing Amazon seller product data and running analytics.
  • Demonstrated work portfolio and verifiable track record of strong results - ready for review.

Information about Bakersfield: 

Bakersfield has long been known as a stopover for those traveling between Los Angeles and San Francisco. But people who consider putting down roots in the area will find a healthy job market and an affordable place to raise a family. In fact, it's Bakersfield's strong sense of community and family and its booming oil and agriculture industries that keep the region thriving.

In some ways, Bakersfield feels like Texas: Oil rigs dot the horizon, and honky-tonks are easy to come by. But the metro area's location in the fertile San Joaquin Valley has instilled in residents the love of fresh, locally sourced foods, which is at the heart of California culture.

Bakersfield has hundreds of miles of bike paths and lanes and nearly 60 parks, offering locals plenty of opportunities to enjoy the outdoors. Plus, residents are a short drive from the Sierra Nevada Mountains and some of California's expansive national forests.

Bakersfield is more affordable than most other parts of California. Purchasing a home in Bakersfield will cost nearly three times less than in Los Angeles. Additionally, Bakersfield residents spend more than the average American on everyday expenses like food, utilities and transportation, but that amount pales in comparison to what Los Angeles residents spend. As a result, some of L.A. County's workforce opts to live in the Bakersfield area. Bakersfield is home to a multigenerational, multicultural population. Diversity can be seen throughout the region from the wide variety of small mom-and-pop restaurants and shops selling international foods and goods. The metro area is known for its Basque restaurants, which have remained in the area long after people from the Pyrenees region of France and Spain first came to Bakersfield in search of gold.  

Much of Bakersfield's population is of working age, with about 10 percent of residents older than 65 and roughly a third of the population younger than 20. Because of high-performing schools, neighborhoods in the northwest part of the metro area are particularly attractive to families.

Bakersfield residents find plenty of ways to enjoy the region's pleasant weather, from parks within the city limits to trails in the nearby Sequoia and Los Padres national forests.

Although major league sports don't have a presence in the area, hometown fans cheer on their minor league favorite, the Bakersfield Condors hockey team. Racing fans can take their pick of asphalt, dirt, autocross or drag racing at nearby tracks.

If museums are more your scene, the award-winning Bakersfield Museum of Art is a must-see, as is the California Living Museum, known as CALM, which exhibits animals and plants native to California.